Shopping HAYATI Shams Couture

Our Products
As a unique designer’s brand authorized international seller, HAYATI Shams Couture guarantees the authenticity of every product we stock. All items will also include the designer’s own proof of authenticity. Given the amount of orders we process each day, the availability of any merchandise on the site is always subject to change. The best way to stay up to date on new arrivals, promotions, and sales is to sign up for our new in instagram.

Currency
All pricing and currency are displayed in Euro (€ EUR). We may change the prices on the website at any time and without any notice.

International Duties and Taxes
International duties and taxes are determined by the shipping address entered at checkout. If taxes and duties are included in the price of your order this will be mentioned at checkout. Alternatively, your order may not include taxes and duties. It is the customer’s responsibility to pay any subsequent import duties that may be applicable for deliveries within their own countries. This means your parcel may incur customs duties and taxes by your local customs office. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order.
When you are ready you can make order by phone or sms on whats up. To make it easy for you we called each dress with different name. You can be sure that shopping at HAYATI Shams Couture is safe. Personal information provided on our website is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology.

Payment
We currently accept payment by Western Union or bank transfer to our Visa account. Before your payement we can present to you all our official documents or send it to you bill with all information on it as a prove that we work in legal way.

Order Confirmation
As soon as we receive your request we will answer you immediately with confirmation. Than you can provide your address details and receiver’s full name.

Order Status
You can verify the status of your order at any time from your itinerary number online . Please note that we ask for a standard processing time of up to five business days (not including weekends or holidays) from the time your order is placed. You will receive a tracking number by email or sms once your order has been shipped.

Order Changes and Cancellations
You can request an order change or cancellation as long as it has not been packed and/or shipped. Requests can be made via contact form. Your order will be on hold until our Customer Care team can review your request.

Sizing
Our products is limited edition so notice please that we have not all available sizes. We using European standart system. Picking a size can be difficult sometimes, which is why we offer the following information to help you make a decision.

Pre-order
We can make full collection as a pre-order for buyers or shops owners. Also we are glad to make any designer’s dress from collection on your exact measurement.

Seasonal Sales, New Arrivals, and Promotions
Signing up for our instagram account is the best way to receive updates about new arrivals, upcoming sales and promotions. You can subscribe when creating an account and add HAYATI Shams Couture.